Fierce Conversations
- Downloads：2865
- Type：Epub+TxT+PDF+Mobi
- Create Date：2021-04-23 11:56:22
- Update Date：2025-09-06
- Status：finish
- Author：Susan Scott
- ISBN：0670031240
- Environment：PC/Android/iPhone/iPad/Kindle
- Download
Summary
Fierce Conversations is a way of conducting business。 An attitude。 A way of life。 Susan Scott has spent sixteen years training clients in the art of fierce conversations， empowering them to achieve exceptional results through successful communication。 Now she brings her expertise to readers everywhere。
Fierce Conversations illuminates the path to a new degree of authenticity， a new way of expressing who you are and what you believe， as a person and a leader。 In it， Scott explains the keys to regularly engaging in frontier conversations with yourself， colleagues， customers， friends， family， and the unknown future emerging around you。
Fierce Conversations teaches you how to:
*overcome barriers to meaningful conversation
* master the courage and skill to interrogate reality-yours and others'
* obey your instincts in every conversation
* confront tough issues with courage， confidence， and care
* inspire followers， attract believers， and build visions that become reality
* leverage new skills for frictionless debate
* handle strong emotions-your own as well as others'
* operate from a base of authentic self-knowledge
* enrich your most challenging relationships
* build breakthrough relationships with colleagues， clients， friends， and family
Having mastered the principles and practice of courageous， transformative dialogue， you will begin to change your life-one conversation at a time。
"A rare and delightful blend of stimulating ideas and practical advice。 Exciting and well written， Fierce Conversations is the perfect gift for anyone you care about， and above all yourself！ This is a book you'll treasure and， I predict， will want to reread often。" （Sheldon Bowles， co-author of Gung Ho！ Turn On the People in Any Organization）
"When the authentic conversations so clearly described in this book book catch on everywhere， it will be the end of gossip， corporate politics， bad marriages， and 360o feedback。 Fierce Conversations is today's primer for success as well as for survival in our ever-changing world。" （Stephen C。 Lundin， Ph。D。， Harry Paul， and John Christensen， co-author Fish！ and Fish！ Tales）
"Susan Scott delivers a wealth of uncommon common sense in Fierce Conversations。 Her warmth and skill as coach and counselor provide the healthy nudges we all need from time to time to jump in， get engaged， and manage ourselves and the world around us more directly， positively and productively。 It's a reminder that 'the way out is through，' and she provides great techniques for navigating the passage。" （David Allen， President of David Allen & Co。 and author of Getting Things Done
"If conversations are the lifeblood of our most important relationships， this book is a transfusion of ideas and inspiration。 Susan Scott has written a life-affirming primer for moving us toward the conversations we need to have most。" （Doug Stone， co-author of Difficult Conversations）
"The path to a fierce conversation is lined with the velvet words of wisdom of Susan Scott。 Her deep insights artfully show us how most life problems can be solved or dissolved with a fierce conversation。" （Arielle Ford， President of the Ford Group and author of Magical Souvenirs: True Spiritual Adventures From Around the World）
"I was captivated by this magnificent book right from the start。 Fierce Conversations insightfully captures and clearly interrogates the heart of 'real' conversation。 Spending time with Susan Scott's principles has the potential to make a significant difference in our work， our relationships， and in our understanding of ourselves。" （Richard Carr， President & CEO， TEC International）
"Susan Scott is the master teacher of positive change through powerful communication。" （Peter Neill， Executive Director， AT&T Wireless）
"I love this book。 What a refreshing departure from typical management superficialities！ Susan Scott zeros in brilliantly， and charmingly， on the single most important activity of management and leadership-engagement through conversation-and she does it not by offering simplistic techniques， but by fostering what people appreciate most in their managers-genuineness。 A must read for managers certainly-and for anyone who cares about improving relationships。" （Richard Farson， President， Western Behavioral Sciences Institute， and co-author of Whoever Makes the Most Mistakes Wins: The Paradox of Innovation
"Susan Scott's emphasis on authentic communications， like all good therapy， directs readers to become conscious of their inner conflicts。 She encourages readers to reach for their more authentic growth tendencies and ultimately to seek the rewards of self-actualization。 She quite accurately directs readers to recognize that life's distress is often the result of inauthenticity。 She builds a strong case and provides helpful tools for becoming more authentic。" （Stephen M。 Pfeiffer， Ph。D。， Clinical Psychologist and Executive Director of the Association for the Advancement of Psychology）
"A fierce convesation propels you from your mind into your guts， giving you the strength and confidence to make rapid and insightful decisions。" （Victor Villasenor， author of Rain of Gold）
Fierce Conversations illuminates the path to a new degree of authenticity， a new way of expressing who you are and what you believe， as a person and a leader。 In it， Scott explains the keys to regularly engaging in frontier conversations with yourself， colleagues， customers， friends， family， and the unknown future emerging around you。
Fierce Conversations teaches you how to:
*overcome barriers to meaningful conversation
* master the courage and skill to interrogate reality-yours and others'
* obey your instincts in every conversation
* confront tough issues with courage， confidence， and care
* inspire followers， attract believers， and build visions that become reality
* leverage new skills for frictionless debate
* handle strong emotions-your own as well as others'
* operate from a base of authentic self-knowledge
* enrich your most challenging relationships
* build breakthrough relationships with colleagues， clients， friends， and family
Having mastered the principles and practice of courageous， transformative dialogue， you will begin to change your life-one conversation at a time。
"A rare and delightful blend of stimulating ideas and practical advice。 Exciting and well written， Fierce Conversations is the perfect gift for anyone you care about， and above all yourself！ This is a book you'll treasure and， I predict， will want to reread often。" （Sheldon Bowles， co-author of Gung Ho！ Turn On the People in Any Organization）
"When the authentic conversations so clearly described in this book book catch on everywhere， it will be the end of gossip， corporate politics， bad marriages， and 360o feedback。 Fierce Conversations is today's primer for success as well as for survival in our ever-changing world。" （Stephen C。 Lundin， Ph。D。， Harry Paul， and John Christensen， co-author Fish！ and Fish！ Tales）
"Susan Scott delivers a wealth of uncommon common sense in Fierce Conversations。 Her warmth and skill as coach and counselor provide the healthy nudges we all need from time to time to jump in， get engaged， and manage ourselves and the world around us more directly， positively and productively。 It's a reminder that 'the way out is through，' and she provides great techniques for navigating the passage。" （David Allen， President of David Allen & Co。 and author of Getting Things Done
"If conversations are the lifeblood of our most important relationships， this book is a transfusion of ideas and inspiration。 Susan Scott has written a life-affirming primer for moving us toward the conversations we need to have most。" （Doug Stone， co-author of Difficult Conversations）
"The path to a fierce conversation is lined with the velvet words of wisdom of Susan Scott。 Her deep insights artfully show us how most life problems can be solved or dissolved with a fierce conversation。" （Arielle Ford， President of the Ford Group and author of Magical Souvenirs: True Spiritual Adventures From Around the World）
"I was captivated by this magnificent book right from the start。 Fierce Conversations insightfully captures and clearly interrogates the heart of 'real' conversation。 Spending time with Susan Scott's principles has the potential to make a significant difference in our work， our relationships， and in our understanding of ourselves。" （Richard Carr， President & CEO， TEC International）
"Susan Scott is the master teacher of positive change through powerful communication。" （Peter Neill， Executive Director， AT&T Wireless）
"I love this book。 What a refreshing departure from typical management superficialities！ Susan Scott zeros in brilliantly， and charmingly， on the single most important activity of management and leadership-engagement through conversation-and she does it not by offering simplistic techniques， but by fostering what people appreciate most in their managers-genuineness。 A must read for managers certainly-and for anyone who cares about improving relationships。" （Richard Farson， President， Western Behavioral Sciences Institute， and co-author of Whoever Makes the Most Mistakes Wins: The Paradox of Innovation
"Susan Scott's emphasis on authentic communications， like all good therapy， directs readers to become conscious of their inner conflicts。 She encourages readers to reach for their more authentic growth tendencies and ultimately to seek the rewards of self-actualization。 She quite accurately directs readers to recognize that life's distress is often the result of inauthenticity。 She builds a strong case and provides helpful tools for becoming more authentic。" （Stephen M。 Pfeiffer， Ph。D。， Clinical Psychologist and Executive Director of the Association for the Advancement of Psychology）
"A fierce convesation propels you from your mind into your guts， giving you the strength and confidence to make rapid and insightful decisions。" （Victor Villasenor， author of Rain of Gold）
Reviews
Lena Kelly
，
Not a book I would write home about， though I might have enjoyed it more if I had read it instead of listening to the audio version。 The book includes a few important anecdotes about getting to the truth behind people’s behaviors and motivations - we often hide information from others and ourselves to keep us comfortable， doing more damage in the long-run than had we been truthful from the start。 My biggest takeaway: if you ask someone （or yourself） a question and they say “I don’t know，” push a Not a book I would write home about， though I might have enjoyed it more if I had read it instead of listening to the audio version。 The book includes a few important anecdotes about getting to the truth behind people’s behaviors and motivations - we often hide information from others and ourselves to keep us comfortable， doing more damage in the long-run than had we been truthful from the start。 My biggest takeaway: if you ask someone （or yourself） a question and they say “I don’t know，” push a bit further and say “what would it be if you did know。” 。。。more
Demi Lopes
，
This review has been hidden because it contains spoilers。 To view it， click here。 Look at one another in the eyes。Breathe through your diaphragm。
Paula Cooper
，
This is my second time reading this and I feel like it should be required reading in business， in marriage， in life！！ Don’t just read it， put it into practice！
Luke McCarnan
，
Helpful book that will be a renewable resource to keep coming back to。
Sarah
，
currently on pg 185/Loc 3104 （48%）
Jennifer Moran
，
Good principles， great assignments， applicable methods。
Marc-Laetitia Bosmans
，
A communication tool with nice examplesIncluding interesting assignments and very useful examples。 This book has changed the way I look to the conversations I have on a daily basis
Alyssa Denning
，
Got a reminder on my phone of pictures I took from this book when I had to read it a few years ago for work。 Hands down the most bizarre book I've ever read and I cannot believe that in today's environment anyone would force employees to read it。 Susan Scott essentially advocates for managers to become walking HR nightmares by conducting "mineral rights" conversations to dig up what is causing underperformance， including marital issues and childhood trauma。 This isn't fierce， this is unprofessio Got a reminder on my phone of pictures I took from this book when I had to read it a few years ago for work。 Hands down the most bizarre book I've ever read and I cannot believe that in today's environment anyone would force employees to read it。 Susan Scott essentially advocates for managers to become walking HR nightmares by conducting "mineral rights" conversations to dig up what is causing underperformance， including marital issues and childhood trauma。 This isn't fierce， this is unprofessional and very likely to get you into trouble with the law。 If you're in HR and you see someone telling their team to read this book， you need to stop them， or you could be looking at some discrimination and privacy lawsuits down the line if people actually apply what they read。 。。。more
Jaime Mortier
，
I really enjoyed this book。 I learned good strategies for how to recognize I'm avoiding an important conversation， and how to approach that conversation boldly without being hurtful。 It's also filled with assignments each chapter so you can practice the principles。 I really enjoyed this book。 I learned good strategies for how to recognize I'm avoiding an important conversation， and how to approach that conversation boldly without being hurtful。 It's also filled with assignments each chapter so you can practice the principles。 。。。more
Liz Larson-shidler
，
If you ever wanted to have authentic， to-the-point conversations with those with whom you have relationships （work， home， friends）， this is the way to get there。 Like everything， it takes practice。 Like few such books， it gives you opportunities and assignments to get the practice。
Paula
，
There is much wisdom here， and not a little humor as well。 Susan Scott's writing is the perfect example of what she teaches。 She has an authentic voice， and shares her deepest thoughts and feelings。 I wish she would come in and train at my workplace。 We often give lip-service to this kind of leadership， but implementation is lacking。 Every workplace and every home could benefit from learning the lessons herein。 There is much wisdom here， and not a little humor as well。 Susan Scott's writing is the perfect example of what she teaches。 She has an authentic voice， and shares her deepest thoughts and feelings。 I wish she would come in and train at my workplace。 We often give lip-service to this kind of leadership， but implementation is lacking。 Every workplace and every home could benefit from learning the lessons herein。 。。。more
Laura
，
This book is set out like a text book with assignments at the end of each chapter。 To get the most out of it， I took my time absorbing the information shared and working through the assignments。 I found a lot of value in the book for both my work and home life and I will likely read it again。
Deb Baker
，
This is such a great book for not only business relationships but personal as well。 Great guidelines for participating in authentic conversations and hearing and seeing the others in the room。
Jennifer
，
Very thought provoking towards molding and delivery of conversation。
Lisa Lewton
，
Susan Scott read the audio version。 It’s lengthy but she is a fun reader; it went fast。 She incorporates a variety of disciplines to equip readers to courageously venture into important conversations。 Her steps to confront， hold one-to-ones and clarify what we want to say are clear and concise。 She makes it very doable to begin using her wisdom individually and with teams。
Katherine
，
I found this book to have some merit - have real， authentic， raw conversations with those around you， and have reality checks as to what needs to be discussed。 Beyond that， however， I found the narration saturated with too many marginally relevant and self-indulgent anecdotes， making this a very dull and droning read after a while。 More frustratingly， the author fell into the entitled boomer fallacy of ageism （Those damn Millennials can't ever put their phones down） and sexism （Women experiencin I found this book to have some merit - have real， authentic， raw conversations with those around you， and have reality checks as to what needs to be discussed。 Beyond that， however， I found the narration saturated with too many marginally relevant and self-indulgent anecdotes， making this a very dull and droning read after a while。 More frustratingly， the author fell into the entitled boomer fallacy of ageism （Those damn Millennials can't ever put their phones down） and sexism （Women experiencing discrimination in the workplace should pull themselves up by the bootstraps and take accountability for their role in the institutionalized patriarchal machine）， which greatly discredits her authority。 。。。more
Nick Arnett
，
More of a business-oriented book， but Scott's ideas can go far beyond the workplace。 More of a business-oriented book， but Scott's ideas can go far beyond the workplace。 。。。more
Mark Ficken
，
Great read for anyone。 Chapter 4 alone is worth the buy。
Matthew
，
I have been processing this book in conversation with a couple of friends and my wife。 I think that the highest praise that I can give this book is that it provokes self-reflection and an honest assessment of the ways that I can improve as a leader。 It simultaneously honours and solidifies things I know about myself and my leadership while pushing me on to consider how I can grow and develop for the future。Scott does a great job of cutting through the noise of fancy programs and the next hot thi I have been processing this book in conversation with a couple of friends and my wife。 I think that the highest praise that I can give this book is that it provokes self-reflection and an honest assessment of the ways that I can improve as a leader。 It simultaneously honours and solidifies things I know about myself and my leadership while pushing me on to consider how I can grow and develop for the future。Scott does a great job of cutting through the noise of fancy programs and the next hot thing that often takes hold of organizations and really centers her book on how our conversations with ourselves， our family， and our colleagues can create organizational change and freedom if we have the courage to delve into reality。As a man of faith， I believe that there are many things that Scott talks about around fear， honesty， integrity， and leadership that reverberate in my heart and have sunk deep。 Even though I have 'finished' this book， I will continue to reflect， revisit， and remind myself of the truths inside。 My first step: writing my 30-second stump speech for leadership in my next steps。I highly recommend this book for anyone who is a leader or has found that their conversations and relationships could use a shot of adrenaline。 。。。more
Joe Schenck
，
On the second page of Chapter 1， the author makes a painfully tone deaf claim specifically about about American political strife in 2016: “An us-versus-them mentality created a wider divide than ever。” As though systemic racism， capitalism， sexism， and misinformation had nothing to do with it。 She later talks about folks who “felt like ugly stepchildren”。 Then she encourages us to think like a samurai。 There’s also this classist gem: “He was talking about the bigger house， and all the stuff we b On the second page of Chapter 1， the author makes a painfully tone deaf claim specifically about about American political strife in 2016: “An us-versus-them mentality created a wider divide than ever。” As though systemic racism， capitalism， sexism， and misinformation had nothing to do with it。 She later talks about folks who “felt like ugly stepchildren”。 Then she encourages us to think like a samurai。 There’s also this classist gem: “He was talking about the bigger house， and all the stuff we buy that ends up owning us， keeping us awake at night。 Amen to that！” Should I be grateful not to own a home full of stuff？ Sounds stressful。 。。。more
José Ramírez De La Rosa
，
This review has been hidden because it contains spoilers。 To view it， click here。 I'm still not 100% convinced about "When all else fails， lie"。 Thought I reluctantly agree that， sometimes， its the only escape hatch （or so it seems）。Other than that， this was an amazing book for me， with many helpful tips！ I love the "Get personal" tip a lot。 I'm still not 100% convinced about "When all else fails， lie"。 Thought I reluctantly agree that， sometimes， its the only escape hatch （or so it seems）。Other than that， this was an amazing book for me， with many helpful tips！ I love the "Get personal" tip a lot。 。。。more
Morgan Ashley
，
The first chapter was slow and a bit obvious to me。 I almost put the book down。 I'm SO glad I didn't。 The rest of the book left me interrogating my own reality and with vivid clarity of changes I needed to make in my own life。 I will keep this book for my fierce conversations ahead， and small changes to lead a more authentic and gratifying life。 The first chapter was slow and a bit obvious to me。 I almost put the book down。 I'm SO glad I didn't。 The rest of the book left me interrogating my own reality and with vivid clarity of changes I needed to make in my own life。 I will keep this book for my fierce conversations ahead， and small changes to lead a more authentic and gratifying life。 。。。more
Curtis
，
"The conversation is the relationship。" This was a revelation to me and I have carried it with me since listening to this audiobook。 I would highly recommend reading this book to understand the importance of truth-telling and calling-it-as-it-is in the most important relationships in our lives。 Scott shows us how we can do this tactfully and avoid offense as much as possible。 Fierce conversations are not 'say whatever I want in however way I want to say it' but rather confronting the issues toge "The conversation is the relationship。" This was a revelation to me and I have carried it with me since listening to this audiobook。 I would highly recommend reading this book to understand the importance of truth-telling and calling-it-as-it-is in the most important relationships in our lives。 Scott shows us how we can do this tactfully and avoid offense as much as possible。 Fierce conversations are not 'say whatever I want in however way I want to say it' but rather confronting the issues together that stand in the way of true relationships among family， colleagues and friends。 。。。more
Akhil Jain
，
My fav quotes （not a review）:-Page 13 |"The conversation is the relationship。 If the conversation stops， all of the possibilities for the relationship become smaller and all of the possibilities for the individuals in the relationship become smaller， until one day we overhear ourselves in midsentence， making ourselves smaller in every encounter， behaving as if we are just the space around our shoes， engaged in yet another three-minute conversation so empty of meaning it crackles。"-Page 19 |"“Wha My fav quotes （not a review）:-Page 13 |"The conversation is the relationship。 If the conversation stops， all of the possibilities for the relationship become smaller and all of the possibilities for the individuals in the relationship become smaller， until one day we overhear ourselves in midsentence， making ourselves smaller in every encounter， behaving as if we are just the space around our shoes， engaged in yet another three-minute conversation so empty of meaning it crackles。"-Page 19 |"“What I just said isn’t quite right。 Let me see if I can get closer to what I really want to say。”"-Page 26 |"If I were guaranteed honest responses to any three questions， whom would I question and what would I ask？"-Page 41 |"people will say， “I can’t believe I’m telling you this。” When this happens I often respond， “I am privileged to hear it。”"-Page 45 |"“If you’re drilling for water， it’s better to drill one hundred-foot well than one hundred one-foot wells。”" 。。。more
Erwin Sloboda
，
Fun easy read。 Couldn’t put it down
Stacey
，
This review has been hidden because it contains spoilers。 To view it， click here。 Interesting book。The Seven Principles of Fierce Conversations （xv-xvi）Master the courage to interrogate reality。Come out from behind yourself into the conversation and make it real。Be here， prepared to be nowhere else。Tackle your toughest challenge today。Obey your instincts。Take responsibility for your emotional wake。Let silence to the heavy lifting。S 11 - Begin to overhear yourself avoiding the topic， changing the subject， holding back， telling little lies （and big ones）， being imprecise in you Interesting book。The Seven Principles of Fierce Conversations （xv-xvi）Master the courage to interrogate reality。Come out from behind yourself into the conversation and make it real。Be here， prepared to be nowhere else。Tackle your toughest challenge today。Obey your instincts。Take responsibility for your emotional wake。Let silence to the heavy lifting。S 11 - Begin to overhear yourself avoiding the topic， changing the subject， holding back， telling little lies （and big ones）， being imprecise in your language， being uninteresting even to yourself。 And at least once today， when something inside you says， “This is an opportunity to be fierce，” stop for a moment， take a deep breath， then come out from behind yourself into the conversation and make it real。S 15 - beach ball reality， we all live in the different sections and that is our reality。S 19 - Taking Stock （good questions to ask yourself！）S 22 - Every single person in the company， including the entry-level file clerk， owns a piece of the truth about what color the company is。 [beach ball reality] The operative work is piece。 No one。。。owns the entire truth， because no one can be in all places at all times。S 24 - Getting reality on the table。Three stages of interrogating reality。Identify the issue and if you have a solution in mind， make a proposal。 “This is the issue。 This is what I propose。” Or skip the proposal if you don’t have one。Invite questions and check for understanding。Check for agreement。 。。。more
G。
，
This book took me a long time to read in bits and pieces so I’m afraid some of it was probably lost on me。
Frediem
，
Great book！ a very good guide for real conversations。
Kristy Grey
，
I need to revisit this book from time to time。 There are some truths in it that I need to work on and practice and think deeper about
Barry Laan
，
Great book and way of achieving valuable relationships。。。
Reference
google book https://www.google.com/search?tbm=bks&q=Fierce Conversations
hathitrust digital library https://babel.hathitrust.org/cgi/ls?q1=Fierce Conversations&field1=ocr&a=srchls&ft=ft&lmt=ft
The British Library https://bll01.primo.exlibrisgroup.com/discovery/search?query=any,contains,Fierce Conversations&tab=LibraryCatalog&search_scope=Not_BL_Suppress&vid=44BL_INST:BLL01&lang=en&offset=0