The Thin Book of Trust: An Essential Primer For Building Trust at Work: An Essential Primer to Building Trust at Work
- Downloads：7016
- Type：Epub+TxT+PDF+Mobi
- Create Date：2022-10-25 06:56:34
- Update Date：2025-09-07
- Status：finish
- Author：Charles Feltman
- ISBN：0988953862
- Environment：PC/Android/iPhone/iPad/Kindle
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Reviews
James Cogbill
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The Thin Book of Trust by Charles Feltman is a quick and easy read that doesn't really have any eye-opening new insights， but it does offer some useful frameworks and checklists for understanding and building trust in the workplace。 It also specifically addresses how best to confront distrust。 In the Army， our doctrine states that "trust is the bedrock of the Army profession。" I often teach our Cadets that the key to building this foundation is to first have "character。" One's belief in anothe The Thin Book of Trust by Charles Feltman is a quick and easy read that doesn't really have any eye-opening new insights， but it does offer some useful frameworks and checklists for understanding and building trust in the workplace。 It also specifically addresses how best to confront distrust。 In the Army， our doctrine states that "trust is the bedrock of the Army profession。" I often teach our Cadets that the key to building this foundation is to first have "character。" One's belief in another's character is what allows us to establish trust。 In the U。S。 Army， character is often measured against the Army Values of Loyalty， Duty， Respect， Selfless Service， Honor， Integrity， and Personal Courage。 Integrity and Duty align very well against Feltman's "distinctions" of "sincerity" and "reliability。" In that way I see many parallels between what Feltman offers， and what I have learned in the Army。 Still， trust is something that needs constant maintenance and attention， and I intend to use some of the principles from this book to evaluate the level of trust in our organization。 。。。more
Mark
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The Thin Book of Trust: An Essential Primer for Building Trust at Work by Charles Feltman is a very handy （I don’t know if I would go so far as to say “essential”） primer on trust in the workplace。 He proposes a practical framework for building， maintaining， and restoring trust。 The framework consists of four constructs （also referred to as assessments or distinctions）: Care， Sincerity， Reliability， and Competence。The book is filled with authoritative， real-life examples from Mr。 Feltman’s vast The Thin Book of Trust: An Essential Primer for Building Trust at Work by Charles Feltman is a very handy （I don’t know if I would go so far as to say “essential”） primer on trust in the workplace。 He proposes a practical framework for building， maintaining， and restoring trust。 The framework consists of four constructs （also referred to as assessments or distinctions）: Care， Sincerity， Reliability， and Competence。The book is filled with authoritative， real-life examples from Mr。 Feltman’s vast experience as executive and leadership coach， which illustrate each of these constructs in detail showing what they look like when they are working and when they are not。 In addition， there are numerous “Trust Check” opportunities with lists of questions to further illustrate a particular construct and how you， the reader， may self-assess your own trustworthiness。Early in Chapter 1， Mr。 Feltman defines trust as “choosing to risk making something you value vulnerable to another person’s actions，” and later， in a chapter on distrust， he says， “distrust is a choice not to make yourself vulnerable to another person’s actions。” However， he elaborates on the latter by suggesting that “when we distrust， we engage in strategies to protect ourselves。” I disagree with that elaboration， for it is possible （I speak from personal experience） to distrust another person’s competence and reliability enough to stop them taking an action which will negatively affect them—and them alone—in terms of how they are perceived by other colleagues。 When discussing betrayal of trust， the author presents steps for restoring broken trust， but there is a hint of the formulaic in his discussion。 In other words， in a situation of betrayal， if one does X and Y， then that sets one on the road to repairing damage and restoring trust。 That may not always be the case， especially if there accompanying harm to the betrayed。 I subscribe to the following expression （sadly， I have no attribution）: “Forgiveness is the realization that you are no longer harmed。” The time for such realization to materialize can vary wildly form one person to another; in some cases， it may never materialize。It would have been useful to know Mr。 Feltman’s thoughts on whether restored trust can ever reach whatever heights it enjoyed before betrayal。 At the point of betrayal， trust tends to acquire a binary quality: it drops instantly to zero from whatever level it is positioned。 Restoration steps may return it to a positive trend， but will it ever reach as high as it was before the betrayal？Finally， the author spends a brief but useful couple of pages on the neuroscience of trust and distrust， but within the confines of a “very thin book，” it naturally only scratches the surface。 Nevertheless， it is helpful to understand the high-level neurobiology of what is going on in moments of practicing trust and distrust。 The reference notes at the end of the book will whet the appetite of those wanting to know more on the subject。All-in-all， The Thin Book of Trust is a practical and helpful book well worth the one-sitting reading！ 。。。more
Heidi
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Bought this book after reading “Atlas of the Heart” by Brene Brown， and she references it。 The overall theme is quick and easy to follow and repeated in appropriate ways。 Great examples for each section。 Definitely actionable - and shareable advice。 Came with a tear out card to share theme。 Length was appropriate so it didn’t go on and on。 Expected business tone。
Michael Jones
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