Humor, Seriously: Why Humor Is a Secret Weapon in Business and Life (and How Anyone Can Harness It. Even You.)

Humor, Seriously: Why Humor Is a Secret Weapon in Business and Life (and How Anyone Can Harness It. Even You.)

  • Downloads:6912
  • Type:Epub+TxT+PDF+Mobi
  • Create Date:2021-03-31 11:11:29
  • Update Date:2025-09-06
  • Status:finish
  • Author:Jennifer Aaker
  • ISBN:0593135288
  • Environment:PC/Android/iPhone/iPad/Kindle

Summary

Anyone--even you!--can learn how to harness the power of humor in business (and life), based on the popular class at Stanford's Graduate School of Business。

Working professionals have fallen off a humor cliff。 In fact, around the time we enter the workforce, the number of times we laugh and smile on an average day statistically starts to plummet。

And yet, research shows that humor is one of the most powerful tools we have for accomplishing serious work。 Studies reveal that humor makes us appear more competent and confident, strengthens relationships, unlocks creativity, and boosts our resilience during difficult times。 Plus, it fends off a permanent and unsightly frown known as "resting boss face"。

Top executives are in on the secret: 98 percent prefer employees with a sense of humor, and 84 percent believe that these employees do better work。 But even for those who intuitively understand humor's power, few know how to wield it with intention。 As a result, humor is vastly underleveraged in most workplaces today, impacting our performance, relationships, and health。

That's why Jennifer Aaker and Naomi Bagdonas teach the popular course Humor: Serious Business at the Stanford Graduate School of Business, where they help some of the world's most hard-driving, blazer-wearing business minds build levity into their organizations and lives。 In Humor, Seriously, they draw on findings by behavioral scientists, world-class comedians, and inspiring business leaders to reveal how humor works and--more important--how you can use it more often and effectively

Aaker and Bagdonas unpack the theory and application of humor: what makes something funny and how to mine your life for material。 They show how to use humor to make a strong first impression, deliver difficult feedback, persuade and motivate others, and foster cultures where levity and creativity can thrive--not to mention, how to keep it appropriate and recover if you cross a line。

President Dwight David Eisenhower once said, "A sense of humor is part of the art of leadership, of getting along with people, of getting things done。" If Eisenhower, the second least naturally funny president ever (after Franklin Pierce), thought humor was necessary to win wars, build highways, and warn against the military-industrial complex, then you might consider learning it too。

Seriously。

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Reviews

Adam

Much needed book especially if your always reading dry technically stuff。 What my 👂 heard ⤵️global wealth distributionmeaningful listencaffeine fueled business mindif you're leading and no one is following you're just taking a walkbadass business TitanI have a optimistic bent to my humorI like sharing smalldry technical languagesomewhere baby cried and record screechedmy final offer is x and I'll throw in my pet frogif people are laughing that means they are paying attentioncreativity is intelli Much needed book especially if your always reading dry technically stuff。 What my 👂 heard ⤵️global wealth distributionmeaningful listencaffeine fueled business mindif you're leading and no one is following you're just taking a walkbadass business TitanI have a optimistic bent to my humorI like sharing smalldry technical languagesomewhere baby cried and record screechedmy final offer is x and I'll throw in my pet frogif people are laughing that means they are paying attentioncreativity is intelligence having funI'm so sorry I'm late I didn't want to comeranch dressing is called salad frostingit's as ifthe connective tissue of an analogysuddenly I'm less clearyou are the person filtering your business to you over and over againI want my website to be like the dark web if you ask for something I got itlaughter is good for thinking because when people laugh it is easier for them to admit new ideas to their mindstoday's employees yearn for leaders who are less mysteriously brilliant and more authentically relatableaspirational yes but not without flawsemerging research from Stanford suggests that people who interpret challenges from their lives both positive and negative as comedies as opposed to tragedies or dramas for feeling less stressed more energetic challenged and fulfilledwe cannot leave if we cannot learnpedestals are out and approachable is inwe all want to have our wins celebrateda mischievous grinjoy and humor speed up the process to trust and respecta textbook instigatoryou got a low act ratewe need to take a larger cultural swing at itas humans we get very good at contex switchingas you move up on the totem pole make fun of others lesson yourself morewhat you view as intimacy enhancing teasing might hurt or offenddo things that make you happy only within the confines of the legal systemit's not important to be funny it's important people have fun being with youif you get in the habit of your life being fun if you move through life believing it's supposed to be that way you'll notice when it's notthe inverse is true too if you get in the habit of lide not being fun you start to not even notice because that's what you're used toif you've got love present humor isn't that far behindour brains only are 2% of our body weight will consume 20% of our energy consumptionmy favorite thing to do is gossip about others with othersthe verbally astute 。。。more

Michelle Jerome

Laugh generously! This book is wonderful。 Humor, smiling, lighting the space with levity, all so valuable, yet do we understand the value?If you read one book this year that will improve your mood and others' mood around you, let it be this book。 It led to many great moments in my life, from taking a humor quiz and sharing it with friends and family to trying out new humor styles and taking a 3 week humor boot camp。 This book improved my smile。 Laugh generously! This book is wonderful。 Humor, smiling, lighting the space with levity, all so valuable, yet do we understand the value?If you read one book this year that will improve your mood and others' mood around you, let it be this book。 It led to many great moments in my life, from taking a humor quiz and sharing it with friends and family to trying out new humor styles and taking a 3 week humor boot camp。 This book improved my smile。 。。。more

Simonas

spoiler alert: knyga nėra juokinga。 skaičiau dėl to, kad parašė mano buvusi dėstytoja Stanforde Jennifer Aaker su ko-autore, kurios pavardė lietuviškai。 Knyga paišo grafikus ir bullet-pointus apie humoro įtaką gyvenime ir darbe。 Kaip save įsivertinti, kada tu juokingas, kada ne; apie ką juokauti galima, o apie ką。 Ganėtinai baziniai dalykai, su vienu leitmotyvu: humoras gyvenime padeda。 Labas, captain obvious。

MaryKay

Boldness - I wish I was less fearful of change and lived more boldly。Authenticity - I wish I had the courage to live a life true to myself, not the life others expected of me。Presence - I wish I’d appreciated the moment more and savored。Joy - I wish I didn’t take myself so seriously and had laughed more。Love - I wish I had the chance to say ‘I love you’ one more time。

Emma

Find the moments of levity and lean in。 Good thing I laugh at everything。 This book made me laugh out loud several times!

Carrie

Fast, helpful read。 Some great entertaining content on what makes things funny (and therefore how can you try to be more humorous)。 But also interesting insight into how humor and levity impact workplace culture and relationships。

Valentina Thoerner

I thoroughly enjoyed reading the book, underlined a lot and even ended up writing up a summary of the underlined part so I could reference it back on my computer。 The mix between "why humor works" and "how you can use it" is super helpful and very practical。 Very much recommended if you want to be a trustworthy leader, a colleague people like to work with, or simply have a more delightful day-to-day。 I thoroughly enjoyed reading the book, underlined a lot and even ended up writing up a summary of the underlined part so I could reference it back on my computer。 The mix between "why humor works" and "how you can use it" is super helpful and very practical。 Very much recommended if you want to be a trustworthy leader, a colleague people like to work with, or simply have a more delightful day-to-day。 。。。more

Julien Sobczak

Your workplace is eager to discover how funny you are。I always tried to bring some humor at work (my coworkers will probably disagree on that)。 I love my developer job but my daily tasks are rarely as fun as they could be and spreading joy using humor helps me get through this。 Making someone smile is more fulfilling than making code run in those situations。 In reading this book, it becomes obvious that humor fades very quickly as you move up the corporate ladder。 I can’t remember the last time Your workplace is eager to discover how funny you are。I always tried to bring some humor at work (my coworkers will probably disagree on that)。 I love my developer job but my daily tasks are rarely as fun as they could be and spreading joy using humor helps me get through this。 Making someone smile is more fulfilling than making code run in those situations。 In reading this book, it becomes obvious that humor fades very quickly as you move up the corporate ladder。 I can’t remember the last time I heard my CEO laugh, loudly and naturally。 Most leaders sadly believe that gravity and levity are at odds in the workplace。 This way of thinking is stupid and based on the extensive researches conducted by the authors, vastly detrimental。This book was published recently but I have no doubt it will have a huge impact。 Humor can be learned like any other skill。 And if we consider the time we spend at work, we have plentiful time to practice and perfect this life-changing skill。 You will learn in this book why humor at work is a superpower, and how to get started with practical tips。 It’s not so hard。 Smiling is a good start。 The best books are the ones that feel too short when you reach the last page。 This book is way too short。。。 I was hoping for more anecdotes, more stories, more lessons。 But above all, I hope that so many more readers will hold a copy of this book。 You don’t need a cup of coffee to find the energy to reach your workplace。 You need humor, seriously。 。。。more

Michelle S Olenoski

I thought the tips on how to bring humor into the workplace was helpful (I。e。 you don’t have to be funny yourself, but can just focus on laughing at other people’s jokes; tips on how to remind people of humorous interactions in email,etc)。 A LOT of the stories in the book I had heard before as a lot of them were Stanford alum stories (and I am a Stanford alum), but the stories didn’t feel new。

Dao Le

Highly entertaining and useful read on the value of humor and levity, backed by quality and rigorous research。 Although the title says "in business and life," it was more about in business as the authors' expertise is about organizational behavior。 I find the chapter about the anatomy of funny most useful with a quick summary below:- At the heart of humor is truth- All humor contains surprise and misdirection (i。e。, humor comes from the incongruity between what we expect and what actually happen Highly entertaining and useful read on the value of humor and levity, backed by quality and rigorous research。 Although the title says "in business and life," it was more about in business as the authors' expertise is about organizational behavior。 I find the chapter about the anatomy of funny most useful with a quick summary below:- At the heart of humor is truth- All humor contains surprise and misdirection (i。e。, humor comes from the incongruity between what we expect and what actually happens- To find the funny, notice (i) differences (incongruity); (ii) emotion; (iii) opinion; (iv) pain; and (v) delight- To form the funny: (i) exaggerate; (ii) create contrast; (iii) use specifics; (iv) make analogies; and (v) follow the "rule of three" (list two normal elements, then add an unexpected third element)- To be spontaneously funny, notice the here and now and use callbacks (important)- Tips to deliver the funny: pause before the punch, act it out, dial up the drama, repeat funny lines, and land with confidence- Punch up, not punch down。 If you're a leader, use self-deprecating humor。 。。。more

db

A book worth reading because it has sooo many ideas on how to have more enjoyment at work and in life。

Scott Martin

(Audiobook) This is primarily a business book, but one that shows the reader how to incorporate humor into the workplace and in business situations。 This big takeaways are that to use humor is to not become a professional standup comic, but it can engender trust and goodwill。 Especially in the superior/subordinate relationship, the use of humor, particularly from the superior, engenders feelings of trust, and letting the subordinate know that the superior is human and relatable, thus making the (Audiobook) This is primarily a business book, but one that shows the reader how to incorporate humor into the workplace and in business situations。 This big takeaways are that to use humor is to not become a professional standup comic, but it can engender trust and goodwill。 Especially in the superior/subordinate relationship, the use of humor, particularly from the superior, engenders feelings of trust, and letting the subordinate know that the superior is human and relatable, thus making the relationship stronger and more productive。 The authors did their homework, and it shows。 While this is not a joke/comic book, it is a useful guide。 Granted, much of the advise is common sense, but as life shows, common sense is not always so common。 I gave this a higher rating due to the fact that the authors read their own work, which in this case is a bonus。 Worth a read for any in business, or those wanting a guide for the use of humor in a professional setting。 。。。more

Ronald J。

“The law of levity is allowed to supersede the law of gravity,” according to R。 A。 Lafferty。 This is an enjoyable book about the importance of humor in the workplace。 The authors make the case that it might become one of the greatest competitive advantages in business。 “Could it deepen relationships, make people more effective and joyful at work, and fundamentally transform companies—and maybe even the world?” You’ll have to make up your own mind if they are convincing or not。 No doubt the autho “The law of levity is allowed to supersede the law of gravity,” according to R。 A。 Lafferty。 This is an enjoyable book about the importance of humor in the workplace。 The authors make the case that it might become one of the greatest competitive advantages in business。 “Could it deepen relationships, make people more effective and joyful at work, and fundamentally transform companies—and maybe even the world?” You’ll have to make up your own mind if they are convincing or not。 No doubt the authors are right when they say, “Humor charms and disarms。 Even small gestures of levity are powerful in negotiations, in part because they spark human connection—and when we connect as people, we often get more of what we both want。” I enjoyed the story of Deloitte’s writing of a program that sifted through emails and documents catching “BS” business words, called “Bullfighter。”There’s a great story of a consultant who pulls out the CIA’s Simple Sabotage Field Manual, “a set of guidelines devised by U。S。 government officials to sabotage terrorist organizations from the inside。 Originally developed by the OSS during World War II, the Simple Sabotage Field Manual is a guide for, as the CIA puts it, “teaching people how to do their jobs badly。” To undermine the operations and efficiency of a terrorist cell—or a typical American board meeting: When possible, refer all matters to committees for “further study and consideration。” Attempt to make the committees as large as possible—no fewer than five people。 Make speeches。 Talk as frequently as possible and at great length。 Illustrate your “points” by long anecdotes and accounts of personal experiences。 Haggle over the precise wording of communications, minutes, resolutions。 Bring up irrelevant issues as frequently as possible。 Refer back to matters decided upon at the last meeting and attempt to reopen the question of the advisability of that decision。” We do this “to wreak havoc in our own companies。I’m not sure if all the studies cited would fail the replication process or not, but is there doubt that humor is part of the human experience。 I remember seeing a sign on a Morgue’s door that read: “Our day begins when yours ends。” Many found it offensive; I found it hilarious。 We need more of it in business。Memorable LinesFrom Obama’s 2011 State of the Union address: “The Interior Department is in charge of salmon while they’re in freshwater。 But the Commerce Department handles them when they’re in saltwater。” He paused。 “I hear it gets even more complicated once they’re smoked。”Hiroki Asai, head of Apple’s Creative Design Studio: “Fear is the greatest killer of creativity,” and humor is the most effective tool I’ve found for insulating cultures from fear。”“I’m struck by how laughter connects you with people。 It’s almost impossible to maintain any kind of distance or any sense of social hierarchy when you’re just howling with laughter。” —John Cleese 。。。more

Kristen Lary

This books was suggested to me by my boss。 After reading the first few chapters I was raving that everyone in our company should read it too。 Loved the amount of nuggets within and have already started incorporating them into my leadership style!

Duke Dahl

Rating: 4/5 Full takeaways➡️ https://bulletpointreading。com/2021/0。。。 Rating: 4/5 Full takeaways➡️ https://bulletpointreading。com/2021/0。。。 。。。more

Ronald J。 Pauleus

Wow, these two do a great job sharing how powerful and helpful humor is。 We need more laughter in our lives。 “A life of purpose and meaning is a life filled with laughter and levity。”

Michael Boyd

Three biggest takeaways from this book:Levity is just as important as humor。 Appropriateness is more important than funniness。There are four types of humorist people, and we can and should be each of these four types, depending on what is appropriate。*Spoiler* (run-on sentence) I've always struggled in the work place with feeling like I can't be myself because I always have to worry about my type of humor, and feeling like I need to be the funny guy and that a "funny guy" is the type of person w Three biggest takeaways from this book:Levity is just as important as humor。 Appropriateness is more important than funniness。There are four types of humorist people, and we can and should be each of these four types, depending on what is appropriate。*Spoiler* (run-on sentence) I've always struggled in the work place with feeling like I can't be myself because I always have to worry about my type of humor, and feeling like I need to be the funny guy and that a "funny guy" is the type of person who is a bully who gets away with his or her bullying because, "They're just being funny。 There are different types of humor and I don't have to pigeon hold myself by being the "stand up"。 Being funny isn't the only thing that defines humor。 Having a mindset of levity is more important thatn being funny。 Also, people in the workplace oftentimes prefer an appropriately joke (timing and context) over a funny joke that is viewed as inappropriate or ill-timed。 。。。more

Jessica

This was such a fantastic book - so thoughtfully written, easy to read, and full of laugh-out-loud moments。 More than that, though, I found its message was so important for me。 Humour doesn't always come naturally to me - I often miss when people are joking, or fail to engage because I'm too busy trying to get things done。 My jokes would often fall flat and I'd feel nervous to jump in when I had something funny to say。I have found this book to be so impactful。 The realisation that you don't need This was such a fantastic book - so thoughtfully written, easy to read, and full of laugh-out-loud moments。 More than that, though, I found its message was so important for me。 Humour doesn't always come naturally to me - I often miss when people are joking, or fail to engage because I'm too busy trying to get things done。 My jokes would often fall flat and I'd feel nervous to jump in when I had something funny to say。I have found this book to be so impactful。 The realisation that you don't need to be funny but can just lean in to levity and live on the precipice of a smile has been a game changer for me。 Since I started reading I have laughed much more than I have in such a long time, enjoyed time with my family and friends far more than I usually would, coped with my chronic illness much better than I usually do, and had so many positive moments at work - including a meeting with a new employee where I had to give feedback on poor performance。 I cannot recommend this book enough, it is wonderful! 。。。more

Chris Boutté

I'm a recovering drug addict with 8 years sober, and when I got clean, I was miserable, and there was nothing funny about life。 Eventually, I learned how important it is to not take life too seriously, and that's why I decided to pick up this book。 I love psychology, and I love to joke around, so I had to get this book from Aaker and Bagdonas。 In their book, they discuss everything from the psychology of humor to good practices for using it in the work place。 I've worked in rehab facilities wher I'm a recovering drug addict with 8 years sober, and when I got clean, I was miserable, and there was nothing funny about life。 Eventually, I learned how important it is to not take life too seriously, and that's why I decided to pick up this book。 I love psychology, and I love to joke around, so I had to get this book from Aaker and Bagdonas。 In their book, they discuss everything from the psychology of humor to good practices for using it in the work place。 I've worked in rehab facilities where you deal with mental illness, suffering, and a lot of death, and one way I was able to connect with clients was through humor, and that's why everyone needs this book。 Personally, this book just helped confirm a lot of things I already do, but that provided me with a ton of value。 Sometimes I question trying to lighten the mood and cheer colleagues up when we're dealing with a work disaster。 But if you're someone who is socially awkward and/or introverted, you definitely need this book。 Aaker and Bagdonas give you practical tips to help you feel more comfortable loosening up at your own pace and they also teach you how to walk the fine line between humor and upsetting people。 I really hope a lot of companies read this book because it benefits people in all aspects of an organization and it'll help people realize that life and work can be fun while we also handle business。 。。。more

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Meilee Anderson

An easy read filled with practical suggestions。 I've already put some of the ideas into practice and have been happy with the results。 I'm glad I read this book。 An easy read filled with practical suggestions。 I've already put some of the ideas into practice and have been happy with the results。 I'm glad I read this book。 。。。more

Rachelle

Humor, Seriously。。。 for a book about humor, I didn't see anything funny or relatable。 The book is very dry with vague examples of how to make a joke and wait for an appropriate time to lash out at your colleagues。 Most of the information was boring and generic。 Disappointed in the amount of unhelpful content。 Humor, Seriously。。。 for a book about humor, I didn't see anything funny or relatable。 The book is very dry with vague examples of how to make a joke and wait for an appropriate time to lash out at your colleagues。 Most of the information was boring and generic。 Disappointed in the amount of unhelpful content。 。。。more

Martin Mcclanan

This book works on so many levels。 Yes, I love "how to" approach to understand how to construct humor。 Yes, I love the nuanced discussion about how to incorporate humor into day to day work conversation。 But most importantly, it shows that cat memes have a place at Stanford Business School。Well Done Jennifer Aaker & Naomi Bagdonas。 One of the most enjoyable business reads I've had in years。 This book works on so many levels。 Yes, I love "how to" approach to understand how to construct humor。 Yes, I love the nuanced discussion about how to incorporate humor into day to day work conversation。 But most importantly, it shows that cat memes have a place at Stanford Business School。Well Done Jennifer Aaker & Naomi Bagdonas。 One of the most enjoyable business reads I've had in years。 。。。more

Reed Hansen

Really enjoyed this。 I think humor is underutilized in the workplace and professional settings。 I am immediately suspicious of people with no sense of humor。

Cynthia Nicola

This book just confirmed what I already know。 Humor helps build relations, open lines of communication, and defuse tense situations with the caveat that it must be appropriate to the person and situation。 If you read this book, I would classify myself as a hidden gem (according to the book)。 Good read!

Chance

A book we all need in these divisive times。

Michelle Lovato

Humor, Seriously is a business book using humor, seriouslyPosted on February 21, 2021 by michellelovatosbookreviews, world's first book color commentator, book reviews with a twistEnduring an over-serious workplace can be employment fatal to most human beings involved in the fine art of making a living。Dour dispositions, dive-bomb professional development, and disgustingly disturbing days provide people problematically putrid personal positions。Thank the good Lord, authors Jennifer Aaker and Nao Humor, Seriously is a business book using humor, seriouslyPosted on February 21, 2021 by michellelovatosbookreviews, world's first book color commentator, book reviews with a twistEnduring an over-serious workplace can be employment fatal to most human beings involved in the fine art of making a living。Dour dispositions, dive-bomb professional development, and disgustingly disturbing days provide people problematically putrid personal positions。Thank the good Lord, authors Jennifer Aaker and Naomi Bagdonas created Humor, Seriously: Why Humor Is a Secret Weapon in Business and Life (And how anyone can harness it。 Even you。)We all better hope this book is funny。 Otherwise, that crazy-long title will be a total lie about the rest of the book。In this serious business book, authors Aaker and Bagdonas approach the unusual subject of using humor in the workplace to harness a powerful series of employee results。 According to these ladies who teach “Humor: Serious Business,” at Stanford Graduate School of Business, using humor effectively in the workplace can substantially impact performance, unleash bound employee creativity, enhance competence and confidence, along with improving overall performance。Sounds good to me。Aaker and Bagdonas teach that proper use of humor is vastly underleveraged and one of the most useful business tools in use today。Though this fascinating book sounds like a stand-up comedy routine, its pages are stuffed with down-to-earth, downright serious research, and heavily-founded business facts。Humor, Seriously is one of those books that, in my humble but extremely busy opinion, is better on audio; simply because it’s far easier to digest large pieces of business-altering information, regardless of its seriousness, in bits at a time and while on the run。Most business people I know commute, attempt exercise, wait, wait, and wait some more, regardless of where they happen to be at any given time, and certainly lack the energy to stay awake day and night for weeks on end trying to boost their office situation。 Sometimes, there isn’t enough caffeine in existence to enable that level of comprehension and learning。Good there an audio copy of Humor, Seriously ready for download 24-hours a day。But as a black-and-white traditional paper shelf-topper, Humor, Seriously has its place for future reference and reminder, which is one of the tools I use to refresh my memory after waking up from hibernation, or perhaps, too much caffeine。Humor, Seriously is an exceptional book containing Aaker and Bagdonas’ full theory of how to use the often workplace-elusive skill to your full future advantage。Here’s my problem with this book: I’d love to use humor with my employee pool。 I’d love to unleash creativity, impel stronger work, boost productivity。 And obviously, make a lot more money。 But, to attain that dreamy goal, I need a business。BoutiquePublishingService@hotmail。comBoutiqueBooks@hotmail。comHappy are those who respect the Lord and obey him。 You will enjoy what you work for, and you will be blessed with good things。 Psalm 128: 1-2 。。。more

Juan Camargo

I thought the concept was very good and the topics and quiz outcome resonated with me。 However, I was disappointed with Chapter 5, especially after the early parts of the book talk about the need to change humor style based on status。 Maybe I missed something, but most of the focus on leading with humor assumed that you were a higher up or CEO in an organization。 Thus, the focus was on tactfully using self deprecating humor to an advantage。 I was hoping that this chapter talked about specific ta I thought the concept was very good and the topics and quiz outcome resonated with me。 However, I was disappointed with Chapter 5, especially after the early parts of the book talk about the need to change humor style based on status。 Maybe I missed something, but most of the focus on leading with humor assumed that you were a higher up or CEO in an organization。 Thus, the focus was on tactfully using self deprecating humor to an advantage。 I was hoping that this chapter talked about specific tactics to use humor at different stages in one’s career and how to lead with humor depending on your position。 Nonetheless, there are interesting concepts for everybody like the anatomy of humor and the difference between being humorous and being funny。 It’s a quick read and not a waste of time。 。。。more

Jonathan Mulia

If you thought this book is about "how to be the funniest person in the room", then you're wrong。 Instead this book will help you in trying to see the world in a not so serious way, and try to find the humor when shit happens。 Overall this book is very worth to read since every chapters will make you giggle in their own way。 If you thought this book is about "how to be the funniest person in the room", then you're wrong。 Instead this book will help you in trying to see the world in a not so serious way, and try to find the humor when shit happens。 Overall this book is very worth to read since every chapters will make you giggle in their own way。 。。。more

Nancy

There is value in a company culture that encourages relationships and welcomes creativity, and productivity is only one result。 Much to think about after reading this book,