The Making of a Manager: What to Do When Everyone Looks to You

The Making of a Manager: What to Do When Everyone Looks to You

  • Downloads:2235
  • Type:Epub+TxT+PDF+Mobi
  • Create Date:2022-05-09 06:57:22
  • Update Date:2025-09-07
  • Status:finish
  • Author:Julie Zhuo
  • ISBN:0735219567
  • Environment:PC/Android/iPhone/iPad/Kindle

Summary

Instant Wall Street Journal Bestseller!

Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing

That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25。 She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties。 How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations?

Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born。 If you care enough to be reading this, then you care enough to be a great manager。

The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including:

* How to tell a great manager from an average manager (illustrations included)
* When you should look past an awkward interview and hire someone anyway
* How to build trust with your reports through not being a boss
* Where to look when you lose faith and lack the answers

Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had。

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Reviews

Nguyễn Thanh Huyền

This book provides me with valuable lessons of leadership。 Worth reading!

Corina

An incredibly insightful book on management and how to do it properly。 What I liked most is the fact that the writer explains the importance of understanding people in order to succeed as a manager。

Sadra Aliabadi

بسط بدیهیات

Ecaterina Moraru

I like her style of writing。 I find it "natural" and relatable。 The book is an easy-read。 I've particularly liked the "Managing yourself" chapter。 It covers many cases that happen so often in IT organisations。 Still, there is nothing 'life-changing' in the content。 I like her style of writing。 I find it "natural" and relatable。 The book is an easy-read。 I've particularly liked the "Managing yourself" chapter。 It covers many cases that happen so often in IT organisations。 Still, there is nothing 'life-changing' in the content。 。。。more

Kezia

The first ever book I have ever read about management and really found a lot of the stuff helpful, especially about delivering feedback, setting priorities and hiring。 What I liked the most about this book is the way it's written - Julie's voice was very authentic and conversational throughout the book。 She came across very down-to-earth in her advices and humble when sharing her missteps or failures as a manager。 The first ever book I have ever read about management and really found a lot of the stuff helpful, especially about delivering feedback, setting priorities and hiring。 What I liked the most about this book is the way it's written - Julie's voice was very authentic and conversational throughout the book。 She came across very down-to-earth in her advices and humble when sharing her missteps or failures as a manager。 。。。more

Natalie

This was an incredibly impactful book while starting off my management career。 Every chapter has something I resonated with and even recommendations, stories, questions I could directly bring back to my team to make me a better leader。 Would recommend for any new manager or decades under your belt!

Jolie Adam

Best book I’ve read on management so far。 Very clear, with some personal anecdotes。 I originally listened to the audiobook and had to keep pausing to take notes。 I’ll have to purchase the hard copy。 Highly recommend!!

apdesign

Applied management for startup / first time managers。 Design management high level。 Inspiration with a bit of how to。

Stephanie Strang

Even if I’ve been in a managerial role for a few years, I’ve continued to reference this book for specific advice/reflection。 This read is practical, humbling, and insightful。

Rebecca Long

Fantastic book for new managers, especially in the tech space。 I wish I had read this a couple years ago when I first moved to management。

Potsawee Vechpanich

Clear and great books for someone who starts working as a manager。 The knowledge can be adaptive to any field from Designer, Software Engineer or other careers。Recommend anyone who starts on a management journey to start with this book。

Jacko Chi

Finally! This is a fantastic book about many things rather than only being a manager。 I used to think being a manager is about how to manage people。 But it is more than that。 The book brings me new perspectives through good storytelling。 I realise that a manager is to get better outcomes from a group of people working together。 How? Applying the art of Feedback, organizing amazing Meetings, Hiring well, making things happen, nurturing culture and also managing yourself! This book is not limited Finally! This is a fantastic book about many things rather than only being a manager。 I used to think being a manager is about how to manage people。 But it is more than that。 The book brings me new perspectives through good storytelling。 I realise that a manager is to get better outcomes from a group of people working together。 How? Applying the art of Feedback, organizing amazing Meetings, Hiring well, making things happen, nurturing culture and also managing yourself! This book is not limited to managers。 It also gives people ideas about what a great team or good manager looks like。 。。。more

Salih

I picked this book to read as my first leadership/management book。It is a really good book for starting with understanding what management is and what responsabilities it has。The books explain in short sections different aspects of management and differenet scenarios that a manager faces on day-to-day work and how to handle them。The book focuses on topics such as: what management is and what it's not, First 3 months as a manager, leading a small team, hiring well, Feedback, meetings, Leading a b I picked this book to read as my first leadership/management book。It is a really good book for starting with understanding what management is and what responsabilities it has。The books explain in short sections different aspects of management and differenet scenarios that a manager faces on day-to-day work and how to handle them。The book focuses on topics such as: what management is and what it's not, First 3 months as a manager, leading a small team, hiring well, Feedback, meetings, Leading a big team and Culture。My 3 stars is because I didn't get the feeling that the book is well-structred with a clear planned chapters to help new managers to get into the field step-by-step, it rather felt like the author (whom I totally respect and value her work in this book) brainstormed and spilled ideas about management from her previous experience as a amanger at Facebook in short sections and afterwards categorized those sections into chapters。 。。。more

Jill

oh hey, what's up, career development i guessI'm not a manager yet, but my career is heading that way。 I'm extremely curious about how my previous life as a high school teacher will have prepared me for it (more ways than one, I'm guessing already just from reading this book), and I'm also curious about how the conversation around people management interlaces with that around classroom/student management。 I'm not an expert in either, but there's definitely overlap。Classrooms aside, this is a goo oh hey, what's up, career development i guessI'm not a manager yet, but my career is heading that way。 I'm extremely curious about how my previous life as a high school teacher will have prepared me for it (more ways than one, I'm guessing already just from reading this book), and I'm also curious about how the conversation around people management interlaces with that around classroom/student management。 I'm not an expert in either, but there's definitely overlap。Classrooms aside, this is a good first read around managing。 It's written by one of Facebook's first employees who ended up skyrocketing (the way one does in startups) to VP Design and is now bopping around the founder/board member circuit。 However, Zhuo is humble enough to recognize she's still effectively mid-career, and therefore this is, self-professedly, not an "expert" take on management。 Instead, it's kinda co-conspiratorial -- rife with anecdotes about mistakes and successes, nudges in a (not 'the') right direction, conversational。 The thoughts about management are well-expressed and, overall, seem pretty sound。 She doesn't rely on her Facebook pedigree, at least not explicitly, but when she does talk about it -- separate from the management advice -- it's interesting to read about the process behind decisions made at a company that has really affected, and in many ways deeply fucked up, the entire world。And that's。。。。the thing。As I was researching books about management in tech, I started getting the nagging suspicion that I was going to struggle with the rhetoric。 Aaand yeah -- this is not a book that is critical of Facebook, of social media, of big tech, of the speed with which big tech moves。 Any philosophical questioning of the industry or the company is notably absent, for a book that harps so hard on feedback and uncomfortable conversations。 It's not quite Facebook propaganda, but it's close, and it makes it really difficult for her points to deeply resonate。 That is -- I don't trust anyone who doesn't question the fuck out of Facebook, and based on this book, Zhuo has clearly drunk (and in some ways, made!) the Koolaid。I don't know what I expected, exactly。 I do know that my values and Zhuo's seem mismatched, and I would rather switch industries than work at Facebook。 And while I like Facebook's "Be Bold" value, I struggle deeply with "Move Fast" --- we've seen how this has played out, and the best of intentions don't matter when algorithms are destroying communities far more rapidly than they're helping build them。 When I taught, one of my classroom values was "Question Everything", and I'll bring that to my management; the company I work at now is all about being "Curious, Caring, and Driven。" I'm not drinking the Koolaid at my own company, trust, but I do appreciate the forefronting of curiosity and care alongside the more typical tech value of drive。 All that to say -- we find the places we belong, or try to, in this capitalist hellscape 🙃So -- do I recommend this book? idk。 I don't hate that I read it, and I very well could have, so that's probably a win。 It's important, no matter what, I think, to read and think outside our comfort zones, so whether I'd like Zhuo as a manager or whatever I think of the company where she built her career -- I appreciate having read it, and the advice is good food for thought。(if anyone has recs that approach management from a more socialist/equity-focused perspective, hit me up!) 。。。more

Andrew Long

Mostly reaffirmed what I thought to be true。 Wish I had read this earlier in my career to better understand what a manager should provide for me。

Janet

I generally shy away from management books because I have trouble finishing them, but this one truly stands out (and I finished it in a week!) It’s full of practical advice supported by memorable examples and told in a conversational, engaging voice。 It’s a valuable resource that I’ll return to frequently。 The content is also structured in a way that makes referencing quick and easy。 Happy reading and managing! :)

Steve Partl

Wonderfully practical

Ignacy

Comprehensive book touching on all of the different topics a fresh-made manager have to be aware about。 Really enjoyed the style and the content of the book。 There are quite a few topics to touch upon so the book only does it on a high-level, if one is looking into more details probably more specialised book might be needed :)

Carlos

Great starting point and reference guide。 The CEO of Slack blurbed this book and said they would give it to new managers there。 I think this book alone would go a long way。

Renee

Rec from Holly L

Vilija Jankūnaitė

Kaip laiku ir kokia gera, prasminga knyga。 Skirta visiems, kurie pirmą kartą pradėjo kažkam vadovauti, o jeigu atvirai, tai ir tiems, kurie tokį darbą dirba jau dešimtmečius - Julie Zhuo knygoje sudeda visus esminius taškus ant i, todėl paliko man labai didelį įspūdį。 Pirmiausia dėl to, kokiu tonu ji parašyta - atrodo, kad kompetetingas žmogus sėdi prieš tave ant sofos ir ramiai, nuo širdies pasakoja apie pradmenis, kuriuos turi žinoti jaunas vadovas。 Kaip kalbėti su naujais komandos nariais, ko Kaip laiku ir kokia gera, prasminga knyga。 Skirta visiems, kurie pirmą kartą pradėjo kažkam vadovauti, o jeigu atvirai, tai ir tiems, kurie tokį darbą dirba jau dešimtmečius - Julie Zhuo knygoje sudeda visus esminius taškus ant i, todėl paliko man labai didelį įspūdį。 Pirmiausia dėl to, kokiu tonu ji parašyta - atrodo, kad kompetetingas žmogus sėdi prieš tave ant sofos ir ramiai, nuo širdies pasakoja apie pradmenis, kuriuos turi žinoti jaunas vadovas。 Kaip kalbėti su naujais komandos nariais, kokią komandos kultūrą propaguoti, kaip elgtis su toksiškais darbuotojais, ir kaip atsisveikinti, jeigu to prireikia - šios ir panašios temos yra aptariamos knygoje。 Autorė vadovauja didžiulei dizaino komandai Facebook organizacijoje, tad žinių ir praktinių pavyzdžių knygoje irgi nemažai。Man knygoje patiko viskas, ir labai drąsiai jai skiriu 5* (o jų neduodu dažnai)。 Ji man atsakė į labai daug kylančių klausimų ir padėjo susidėlioti daug minčių atėjusiam karjeros pokyčiui。 Ir ypač leido suprasti, jog vadovas yra geras tiek, kiek gera yra jo komanda, ir ne kitaip。 。。。more

Norshafarina Faharuddin

Best handbook for manager and leadership

Elizabeth

I read this with the intention of being able to use it to better manage a new program assistant in the department I chair。 Unfortunately, the book is so heavily weighted toward life in the corporate world, that it felt hard to know how much of it applies to academia。 I did think it offered valuable advice about giving and receiving feedback。 And I thought it offered helpful insight into understanding one's own strengths as a manager, as well as how to grow in your capacity as one。 I read this with the intention of being able to use it to better manage a new program assistant in the department I chair。 Unfortunately, the book is so heavily weighted toward life in the corporate world, that it felt hard to know how much of it applies to academia。 I did think it offered valuable advice about giving and receiving feedback。 And I thought it offered helpful insight into understanding one's own strengths as a manager, as well as how to grow in your capacity as one。 。。。more

Arijit Dutta

The book is full of practical advice in managing team。 Nice reading for new people managers, specially who are in IT, ITES。 I learned several important points in managing team's efficiency from this book。 The book is full of practical advice in managing team。 Nice reading for new people managers, specially who are in IT, ITES。 I learned several important points in managing team's efficiency from this book。 。。。more

Edward

Insightful The author provides a kind blend of well thought through points with several great examples。 Her open and honest discourse provides a great insight in to management which is applicable for all levels

Bartek Andrzejczak

Very good tech management book。 Maybe not fully consistent in usefulness, chapter to chapter, but still well worth the time。 I only wish the author would lean more into her tech background。 The book is fully immersed in it anyway and forcing it to be more universal than it is felt a bit fake。

Tiago Taveira

Nice collection of management best practices based on the experience of the author at Facebook。 I didn’t learn anything new after having read many other business books, but still an interesting read。

Jen

A friend recommended this book to me last year when I was a new manager。 I immediately requested it from the library but I was on the waitlist for over 6 months。 I wished I had bought this book back then! It’s chock full of great advice and examples。 Are they all relevant to me? No, but there are enough parallels that I would have kept this book as a reference on my shelf。 It’s easy to read and very relatable。 One word of caution is that I’d say this is specifically geared towards a certain kind A friend recommended this book to me last year when I was a new manager。 I immediately requested it from the library but I was on the waitlist for over 6 months。 I wished I had bought this book back then! It’s chock full of great advice and examples。 Are they all relevant to me? No, but there are enough parallels that I would have kept this book as a reference on my shelf。 It’s easy to read and very relatable。 One word of caution is that I’d say this is specifically geared towards a certain kind of manager in *some* fields or industries。 It’s not a general leadership book, for example, so it won’t be useful for everyone。 。。。more

Aviv Kotek

wooW!Great piece of management advices by Julie, mostly relevant on the tech industry。 Easy read, with practical advises relevant for todays work environment, recommended!

Musya Mutua

If I could summarize the book into one line it would be "Your job as a manager is to get better outcomes from a group of people working together"Management ideally focuses on interplay of 3 forces; purpose, people and processes, and how critical these interplays are in facilitating people to do their best work。The book is broken into 10 focus areas, all directed at transforming you into an effective manager who brings out the best of their teams。 This is more a user's guide to being a manager, e If I could summarize the book into one line it would be "Your job as a manager is to get better outcomes from a group of people working together"Management ideally focuses on interplay of 3 forces; purpose, people and processes, and how critical these interplays are in facilitating people to do their best work。The book is broken into 10 focus areas, all directed at transforming you into an effective manager who brings out the best of their teams。 This is more a user's guide to being a manager, especially if you have no experience of being one before。 I found it quite a toolkit, and only wish I'd found it earlier。 。。。more