The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
- Downloads：8323
- Type：Epub+TxT+PDF+Mobi
- Create Date：2021-08-29 06:54:01
- Update Date：2025-09-06
- Status：finish
- Author：Gary Chapman
- ISBN：0802418406
- Environment：PC/Android/iPhone/iPad/Kindle
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Summary
OVER 450，000 COPIES SOLD！
Based on the #1 New York Times bestseller The 5 Love Languages®（over 12 million copies sold），
Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation。
This book will give you the tools to improve staff morale， create a more positive workplace， and increase employee engagement。 How？ By teaching you to effectively communicate authentic appreciation and encouragement to employees， co-workers， and leaders。 Most relational problems in organizations flow from this question: do people feel appreciated？ This book will help you answer “Yes！”
A bestseller—having sold over 450，000 copies and translated into 16 languages—this book has proven to be effective and valuable in diverse settings。 Its principles about human behavior have helped businesses， non-profits， hospitals， schools， government agencies， and organizations with remote workers。
PLUS！ Each book contains a free access code for taking the online Motivating By Appreciation （MBA） Inventory （does not apply to purchases of used books）。 The assessment identifies a person’s preferred languages of appreciation to help you apply the book。 When supervisors and colleagues understand their coworkers’ primary and secondary languages， as well as the specific actions they desire， they can effectively communicate authentic appreciation， thus creating healthy work relationships and raising the level of performance across an entire team or organization。
**（Please contact mpcustomerservice@moody。edu if you purchased your book new and the access code is denied。）
Take your team to the next level by applying The 5 Languages of Appreciation in the Workplace。
Based on the #1 New York Times bestseller The 5 Love Languages®（over 12 million copies sold），
Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation。
This book will give you the tools to improve staff morale， create a more positive workplace， and increase employee engagement。 How？ By teaching you to effectively communicate authentic appreciation and encouragement to employees， co-workers， and leaders。 Most relational problems in organizations flow from this question: do people feel appreciated？ This book will help you answer “Yes！”
A bestseller—having sold over 450，000 copies and translated into 16 languages—this book has proven to be effective and valuable in diverse settings。 Its principles about human behavior have helped businesses， non-profits， hospitals， schools， government agencies， and organizations with remote workers。
PLUS！ Each book contains a free access code for taking the online Motivating By Appreciation （MBA） Inventory （does not apply to purchases of used books）。 The assessment identifies a person’s preferred languages of appreciation to help you apply the book。 When supervisors and colleagues understand their coworkers’ primary and secondary languages， as well as the specific actions they desire， they can effectively communicate authentic appreciation， thus creating healthy work relationships and raising the level of performance across an entire team or organization。
**（Please contact mpcustomerservice@moody。edu if you purchased your book new and the access code is denied。）
Take your team to the next level by applying The 5 Languages of Appreciation in the Workplace。
Reviews
Cathy
，
Looking forward to implementing this at work and reading the other books in this series
Dawn
，
This is a book that I will read and refer to many times in my life！
Stephanie R。
，
If you've read the 5 Love Languages， which is a fabulous book， then you know what the 5 languages of appreciation are because they are the same except that touching is limited to shaking hands， high fives， things like that。 But most people （~50%） prefer words of affirmation， so it's best to stick with that。 Interestingly enough， my top 2 love languages in my marriage （helpful deeds and gifts） and my top 2 work love languages （quality time and gifts） are different！ I think it is because I don't w If you've read the 5 Love Languages， which is a fabulous book， then you know what the 5 languages of appreciation are because they are the same except that touching is limited to shaking hands， high fives， things like that。 But most people （~50%） prefer words of affirmation， so it's best to stick with that。 Interestingly enough， my top 2 love languages in my marriage （helpful deeds and gifts） and my top 2 work love languages （quality time and gifts） are different！ I think it is because I don't want people at work to try and help me do my job because they will probably mess it up。 It would be interesting to see if Chapman has done any research on this。Once you know what the 5 things are， and you agree that you want to use them， then the book could be a lot shorter because there's a lot of ink spilled convincing the reader why appreciating people is important， and then selling the test to find out what language you are。 Maybe it's because I read the love languages book but it was really easy for me to figure out mine and also that of the people on my team at work without having to take the test。 。。。more
Becca Ellis
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Audiobook。 Some interesting ideas and good advice but overall repetitive， could have been summarized in a few pages with just the main takeaways。
Rachel
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Some helpful content but gets super repetitive and excessive on marketing their inventory。 It could've been cut to 1-2 hours on audio for me。 Some helpful content but gets super repetitive and excessive on marketing their inventory。 It could've been cut to 1-2 hours on audio for me。 。。。more
Ruddiyette Yisak
，
It really made me rethink how I show my employees how much I really appreciate them by observing their specific methods of receiving praise。
Emilija
，
Knyga， kurią turėtų perskaityti visų sričių vadovai， kurie darbe turi pavaldinių。 Paaiškinama， kodėl vienas ar kitas įvertinimo būdas， apdovanojimai ir pan nepakelia komandos dvasios， bei kaip tokį elgesį keisti į efektyvų。
Jaime McClellan
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Loved this。 Taught me so much about my own workplace and how to help moral and build character。 Highly recommended in the workplace。
Kelly
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We read this for work and it was fine。 Some of the sections I think could actually be beneficial but the whole book does feel a little gimmicky to me。 Call me a cynic！
Jason
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Very insightfulAs the leader of a group of skilled team members who are drastically different from me， this book helped close that gap and allowed me to show my team true appreciation。
Olivia Rose
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Mandatory read for work。 Please god diversify the ceos who barely tolerate the employees the are teaching you to appreciate。 Very bare minimum and classist。
Elsa
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Such a good self-help book that every organization and employee should read。 I'll definitely be implementing a few of these tactics for my own team。 Such a good self-help book that every organization and employee should read。 I'll definitely be implementing a few of these tactics for my own team。 。。。more
Ed Barton
，
The 5 Love Languages for BusinessWhile the title of the review oversimplified the content of the book， fundamentally the approach is similar。 The book brings awareness to， and attempts to answer the question of how best to provide praise and appreciation in the workplace。 You’ll think more broadly and flexibly about how to provide affirmation and motivation in your professional setting。 A good read。
Alika
，
This book is quite straight forward if you’re familiar with The 5 Love Languages。 Also comes with situational examples of how some people/employees/employers may react negatively to the need for expressing appreciation and how to overcome those situations。 Overall， recommend this book。
Teji
，
Although somewhat simplistic， it offers some good insights and reminders （the most important of which is the reminder that just because you receive something as appreciation doesn’t mean that is how everyone else wants to be appreciated）。The five Languages of Appreciation in the workplace are: Words of Affirmation， Quality Time， Acts of Service， Tangible Gifts， and Physical Touch。Quotes（view spoiler）[“What makes one person feel appreciated does not necessarily make another person feel appreciate Although somewhat simplistic， it offers some good insights and reminders （the most important of which is the reminder that just because you receive something as appreciation doesn’t mean that is how everyone else wants to be appreciated）。The five Languages of Appreciation in the workplace are: Words of Affirmation， Quality Time， Acts of Service， Tangible Gifts， and Physical Touch。Quotes（view spoiler）[“What makes one person feel appreciated does not necessarily make another person feel appreciated。 Thus， even in companies where recognition is deemed important， efforts at expressing appreciation are often ineffective。” -Preface“Communicating appreciation to employees and colleagues sounds pretty easy and straightforward。 In many ways， it is。 However， we also know that for the communication of appreciation to effectively encourage the other person， several factors must be considered…researchers have found that attempts to communicate appreciation globally across an organization are not very effective。 For recognition and appreciation to be effective， they must be individualized and delivered personally…While we all want to know that we are valued， we want it to be authentic， not contrived。” – ch1“…differences between recognition and appreciation: Recognition is largely about behavior…Appreciation， conversely， focuses not only on performance but also affirms the employee’s value as a person…Recognition is about improving performance and focuses on what is good for the company。 Appreciation emphasizes what is good for the company and good for the person…the relational direction of recognition is top-down coming from supervisors， managers， or the HR department。 Appreciation， on the other hand， can be communicated in any direction…” – ch1“…employees are more likely to “burn out” when they don't feel appreciated or emotionally supported by their supervisors。” -ch1“We have found that each person has a primary and secondary language of appreciation。 Our primary language communicates more deeply to us…Although we will accept appreciation in all five languages， we will not feel truly valued unless the message is communicated through our primary language…We all tend to communicate to others in ways that are most meaningful to us—we speak out own language。 However， if the message is not expressed in the appreciation language of the intended recipient， the action will not be especially meaningful to them。 That is why many employees are not encouraged when they receive a reward as part of the company’s recognition plan—it doesn’t speak in their preferred language of appreciation…” -ch2“Most manager （89%） believe employees leave for more money…In reality， only 12% of employees reported leaving for more money…the reasons most often cited by departing employees were more psychological in nature—including not feeling trusted or valued…the team members who are most likely to leave are those who are the most talented， well-trained， and have the capability to make a positive contribution to an organization。 They more likely leave because there are other job opportunities available to them。 In summary， turnover among employees is one of the largest controllable costs an organization has。” -ch2“…work satisfaction correlates to such factors as: Complexity of the work （the more complex， the more satisfaction）， Financial pay， General work conditions， Recognition， Being able to use one’s skills and talents， Perception that one's work is important and valued， Quality of Interpersonal relationships at work， Coworker satisfaction， Decision-making control， Level of responsibility， Workload。” -ch2“One way to express Words of Affirmation is to verbally praise the person for an achievement or accomplishment…In the workplace， words are the most common form of appreciation…Effective verbal praise is specific…All of us appreciate positive character traits in those with whom we work…It is likely that most of the people you work with display some of these virtues。 The question is， ‘Have you ever expressed appreciation for these character traits？’ For some of us， it is easy to give words of praise for accomplishments but much more difficult to give words of affirmation that focus on the character of another individual。 Character looks beyond performance and focuses on the inner nature of a person…Another dialect of Words of Appreciation is to focus on positive personality traits。 Personality is our normal way of approaching life…When [a coworker] observes positive personality traits and verbally affirms them， [this] helps the individual play to his strengths。 The very fact that you affirm that personality pattern makes him feel appreciated…it is wise to understand what is valued by your team member。 Some research has shown that verbal praise given in the context of a smaller group is more valued by workers than awards given in front of large groups…Expressing thanks for a job well done through writing is easier and more frequently done in today’s world of electronic communication。 An email or text message takes just a minute and can be really important to your coworker…know not only the kind of affirming words your colleagues like to hear but also the context in which they would like to hear them。” -ch4“For those colleagues for whom Quality Time is their primary language of appreciation， a little time can go a long way to help them feel valued， to feel connected with the larger purpose of the organization， and to solidify commitment to getting the project completed…Focused attention is one of the most important aspects of Quality Time…quality time involves giving someone your undivided attention…A third type of Quality Time is shared experiences。 For some employees， sharing experiences with their colleagues is an important way for them to feel connected and encouraged。。。A fourth subcategory of Quality Time is working collegially with coworkers on a task…A final variety of quality time is small group dialogue。 Some people do not feel comfortable talking to their supervisor one-on-one。 But in a small group where the supervisor is asking for ideas and suggestions， they feel less intimidated and more likely to share their thoughts。 If the supervisor listens attentively and expresses appreciation for their openness， these individuals feel greatly appreciated…we’ve received important and consistent feedback from non-manger employees。 There is a distinct difference between the Quality Time they desire from their supervisor and what they value from coworkers…another important issue [is]: When do we speak the language of Quality Time [for some employees， getting together with coworkers outside of the work day is not feasible so it is also important to find] ways to spend quality time with coworkers during the context of the workday。 ” -ch5“…many managers are trained to analyze problems and create solutions…When problem solving， we often minimize the relationship aspect of the solution。 A relationship calls for empathetic listening with a view to understanding…the other person…Some managers have little training in listening。 -ch5“Acts of Service…Individuals whose personalities tend to be perfectionist resist the help of coworkers because they want the task done a certain way。 So when helping out a colleague， it is important to clarify how they want the task done…[if you offer to assist， be sure you are able to complete the task—or] before you begin， communicate the limits on your time…” -ch6“One issue we are frequently asked about is: ‘What about getting some time off as a gift？’” -ch7“Physical Touch is the language of appreciation that draws the most comments and intense reactions from individuals…there were a limited number of situations involving touch that were appropriate in the workplace…There are other displays of physical touch that may be acceptable expressions of appreciation [such as a handshake， a pat on the back， or a high five]…However， the appropriateness of these actions is highly individualized and depends on the person， the type of work relationship， and the organizational subculture in which it occurs。 -ch8“A person’s least valued language of appreciation can be experienced as a black hole in the work setting。 When a colleague’s least important language of appreciation is Words of Affirmation， no matter how much praise you give them， it won’t seem to impact them…a person’s lowest language of appreciation really is not important to them…knowing that your least valued language of appreciation is likely your potential blind spot in relation to others is an important step in becoming an effective communicator of appreciation…Communicating in our least important language takes effort; it doesn’t come naturally。 We must think about it more intentionally and try to look for opportunities to communicate appreciation to others in ways important to them…there is a distinct difference between recognition and appreciation。。。while recognition focuses primarily on performance， or the achievement of certain goals， appreciation focuses on the value of the individual employee。 The level of performance of the employee is certainly a consideration， but not the only consideration。 There are times when high-performing employees do not do well on tasks or make a major mistake。 Do they cease to be valuable to the organization during this time period？ Also， not all employees are high achievers， but all employees need appreciation and encouragement。 While recognition focuses on what the person does， appreciation focuses on who the person is。” -ch11“Does a person’s primary language of appreciation ever change—either over time or in certain circumstances？。。。 The answer to this question is yes。 A person’s preferred way of being show appreciation can change。 But we believe （and have observed） that most individuals’ primary appreciation language tends to be quite stable…Even though a primary language of appreciation may be a lifetime trait in a person， there are certain factors and seasons of life when one’s secondary language of appreciation may ascend the ladder of importance…[We have observed two factors that may] affect the primary ways individuals like to be appreciated。 First， one’s current life circumstances can influence how one wants to be supported and encouraged。 When an individual is going through a stressful time， the ways in which they feel valued often change…Generally， Quality Time and Acts of Service become more prominent during times of stress…Because， in most cultures， spending time with others who are hurting and doing some practical actions to make their life easier are two common ways we care for one another。。。Secondly， the specific [type] within one’s preferred appreciation language may also shift with different stages of life。” -ch15“The question is not， ‘Do you appreciate your coworkers？’ The real question is， ‘Do they feel appreciated？’ Our experience has led us to the conclusion that there are thousands of people who work in what they consider to be a thankless environment。 In many cases， their managers and colleagues are unaware of these feelings…however， the employee works with little enthusiasm and is likely performing far below his potential。” -ch16（hide spoiler）] 。。。more
Adam Kincaid
，
This was a good work book club read， I don’t regret it。 I enjoyed the breakdowns， anecdotes， and stories。 Love the research backing it all。 However， it can be long winded in a rather shallow way， scratching the surface of many things and trying to cover too much。 I understand the delicate balance between those two things， so that the book doesn’t become a ten part series at 200 pages apiece， but it got to me a few times。 I also wish there was a better breakdown of ‘acts of service。’ That chapter This was a good work book club read， I don’t regret it。 I enjoyed the breakdowns， anecdotes， and stories。 Love the research backing it all。 However， it can be long winded in a rather shallow way， scratching the surface of many things and trying to cover too much。 I understand the delicate balance between those two things， so that the book doesn’t become a ten part series at 200 pages apiece， but it got to me a few times。 I also wish there was a better breakdown of ‘acts of service。’ That chapter seemed lacking。 。。。more
Mikayla
，
Kinda long， and not my favorite genre to read， but a really decent book。 Can't use it now in my current position， but would definitely use it in the future。 Kinda long， and not my favorite genre to read， but a really decent book。 Can't use it now in my current position， but would definitely use it in the future。 。。。more
Lyndsey
，
This 230 page book should’ve been 75 pages， max！ It was very repetitive and read like an advertisement for their services。 There was some useful information in the beginning but their inventory quiz is behind a paywall。 I’d say this is barely worth the time to read it。 I did really like Gary Chapman’s 5 Love Languages book， but this one was a flop， unfortunately。
Enid Williamson
，
A must read for people in the business world。
Nicholle
，
Good ideas， some feasible， some not。 My big takeaway is to be creative and diverse in appreciating co-workers。---2021 Extreme Book Nerd Challenge - A nonfiction book
Sadie
，
It's hard to argue that genuine appreciation in the workplace is anything less than beneficial to all staff members， regardless of position or status。 The 5 Languages of Appreciation in the Workplace offers easy to understand and easy to use methods for improving workplace culture through appreciation。 It is， however， inundated with advertising for Chapman and White's consulting services。 It's hard to argue that genuine appreciation in the workplace is anything less than beneficial to all staff members， regardless of position or status。 The 5 Languages of Appreciation in the Workplace offers easy to understand and easy to use methods for improving workplace culture through appreciation。 It is， however， inundated with advertising for Chapman and White's consulting services。 。。。more
Vlad
，
This can definitely be summarized in two pages。 Page one: Go to your browser and image search: the five languages of appreciation at work。 Page two: why you should hire the authors for a consulting engagement in which they teach your team how to appreciate one another。 Page one would be decent， if it weren’t spread across hundreds of pages。 I’d skip page two。
Julie Davids
，
B
Robert Lengacher
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The 5 Love Languages go to work。 Very similar to the original book about interpersonal relationships。 I think the chapter on Physical Touch needs an update in this post-MeToo era， especially incorporating the concept of active consent。 Overall， good concepts to consider as a supervisor and a colleague。
Nauplius
，
The five love languages taken into the context of appreciation in the workplace。Lots of practical ideas on how to show appreciation， if you want you could just skip to the ideas and not read the small bit of theory in between。 The discussion of touch as a love language in this context was kind of funny but interesting， I liked that they stayed on the side of caution while also taking different perspectives into account。
Leanne Cee
，
Good information but felt a bit protracted。。。 could have been more condensed。
Charina
，
Eye opening and provided a starting point of establishing an environment of appreciation at work， but it did feel a bit like a giant advertisement and a bit repetitive。
Chris Earley
，
Great book on how to work better with the people you work with。
Christopher
，
An effective extension of a timeless work and a call to action on paying attention to others。 Leading means taking time to customize and creatively solve the problems that get in the way of efficacy。 The strategies in this book help with that。 There are moments when the authors try to disaggregate the content for different audiences and those areas were repetitive。 On the other hand， some of the most powerful content was in the back of the book via the handouts。 Overall， this book helped me and An effective extension of a timeless work and a call to action on paying attention to others。 Leading means taking time to customize and creatively solve the problems that get in the way of efficacy。 The strategies in this book help with that。 There are moments when the authors try to disaggregate the content for different audiences and those areas were repetitive。 On the other hand， some of the most powerful content was in the back of the book via the handouts。 Overall， this book helped me and I am glad I read it。 。。。more
Jen
，