With annual sales of $30 billion and a presence across 150 markets, L'Or�al, the leading player in the global cosmetics sector, succeeded where many have failed by achieving a successful digital transformation。 Driving L'Or�al's success was the CEO's early vision of enabling a transformation by letting strategy resonate with people and the 100-year-old culture。
Digital Makeover's story is of trusting the most human, social, and cultural resources in defining a natural role for tech and digital at the core of the transformed organization。 Collin and Taillard tell a variety of success stories ranging from a new approach to the beauty market, apps, e-commerce, programmatic media buying, and L'Or�al's uncontested leadership in the most digitally innovative market, China。 The case study format is unique in the category and delivers an in-depth and highly relatable best practice story。 It makes the book highly marketable to business executives, academics, and students。 L'Oreal CEO, Jean-Paul Agon, will write the foreword。